Also please check your spam setting of email or check your spam/filtered email folderwhen you do NOT receive response from us.Customer Satisfactory Directly email to usmay not be checked on time, please use message system to cotact us. All messages will be answered within 24 hours(except weekend and public holiday). We will solveyour any concerns and guarantee your 100% satisfaction. We also willraise a dispute against the buyer like that toto protect our rightsContact Us Problems or Lost Communication: If there is any problem that makes you lower the rating, please hold and contact us via message for solution. Refund will bemade when the return arrived.ĥ.In case the returning item is not our product or without the quality problem after checking, we'll refuse to return orreplaceproduct and not refund. If item found DOA, item must bereportedwithin 7 days and return to us within14 days from the delivery date for exchange, buyers are responsible onreturnedshipping cost at first. We acceptreturn/refund for defective item only.Ĥ.Refunds given only if item is defective on arrive (DOA) and cannot be replaced. We reserve therightto determine if your order will beexchanged or refunded.ģ.We accept return/refund for defective item only, not for damage from use, improper installation, or abuse.
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